Loan Collection + AsisteClick
Improve your collection management with bulk messaging and smart service
Combine the power of Loan Collection with AsisteClick's conversational automation to offer an agile, empathetic and effective experience to every customer.
Create a superior experience for your customers
Operational cost reduction
24/7 availability
Better customer experience
Faster, error-free processes
Native, secure bidirectional integration
Higher debt recovery rate
Boost your resource performance
With the Loan Collection and AsisteClick integration, automate customer contact and improve debt recovery without relying on manual calls or reminders. Manage the entire process from a centralized, 24/7 available platform.
Automatic communication via WhatsApp, Telegram or WebChat
Instant reminders and payment links
Real-time payment logging and tracking
Seamless experience for your customers
Offer a fast, personalized payment experience. Our chatbot guides the user step by step to verify their identity, see their debt and pay securely from any device.
Identity validation by ID
Clear, secure payment options (Clear / MercadoPago)
Automatic routing to an advisor when human assistance is required
Automated Collection Bot Features
The bot developed by AsisteClick for Loan Collection automates every stage of the collection process: from customer validation to payment generation and recording. Designed to operate autonomously, securely and 100% integrated, it improves user experience and optimizes debt recovery.
Secure customer authentication
Requests and validates the ID number through the Loan Collection API to ensure correct user identification before showing sensitive information.
Automated payment management
Generates unique payment links through Clear or MercadoPago and automatically updates the debt status once the payment is recorded.
Personalized agreements and plans
Check active agreements on the customer account and let them select the plan that best fits their situation, with installment, date and amount information.
Active credits and partial payments
Displays current operations and offers options to pay debts in full or partially, simplifying management for the user.
Report payment proof
The customer can upload their payment proof directly from the chat, automatically logging it in Loan and notifying the collections team.
Human assistance request
If the customer needs help, the bot routes the conversation to a collections advisor, transferring the complete interaction history to maintain service continuity.
Combine automation, precision and empathy
Discover how Loan + AsisteClick can transform your portfolio recovery