ISP Brain + AsisteClick
The integration that transforms your ISP's operational management and service
The official integration that combines ISP Brain's robustness with AsisteClick's intelligence. Speed up collections, support and sales in minutes, with powerful bots routed to the right team when needed.
Create a superior experience for your customers
Instant and precise customer responses
Reduced time in support and administration
Service available on multiple channels
Smart routing to human teams
Optimization of resources and operational costs
Improvement in user satisfaction and loyalty
Transform your ISP with smart automation
Optimize service with powerful chatbots, available 24/7 and connected to ISP Brain data.
Queries resolved in seconds
Automatic routing of complex cases
Multi-channel operation (WhatsApp, Web, Facebook, Instagram, Telegram)
Get unified, efficient operational management
Integrate customer information in real time to reduce administrative load and avoid errors.
Immediate access to balances, plans and invoices
Integrated receipt history
Direct transfer to internal teams
A team that implements the solution for you and provides optimized technical support
Our experts adapt the solution to your ISP in less than a week and help you resolve technical incidents with agile tools and full traceability.
Outage reports with automatic triage
Integrated speed test with reporting
Support tickets linked to ISP Brain
Smart menus for every need
The AsisteClick integration with ISP Brain organizes service in menus designed for existing customers, technical support and prospects, ensuring precision and efficiency in every interaction. Ready to adapt and deploy in your ISP.
Customer administration menu
Real-time balance query
Access to invoices, receipts and plans
Report and manage payments directly
Technical support menu
Report outages with automatic classification
Run speed tests and escalate incidents
Review and create linked support tickets
Potential customer menu
Explore available plans and services
Request immediate service contracting
Ask questions with direct connection to sales
Ready, fast and 100% effective flows
With a proven, adaptable structure, the flowchart covers all management and support needs, resolving processes clearly and quickly.
Automatic customer detection: identification by number or document.
Administrative management: balances, invoices and payments in seconds.
Technical support: tickets, tests and direct reports.
Commercial service: plans, contracts and queries.
Human routing: agile transfer to administration, support or sales.
Fast, personalized implementation
In just one week you can have your chatbot integrated with ISP Brain, ready to automate processes, improve service and boost your operations. Here's how we do it:
Subscribe to the AsisteClick Company plan (enables full integration with ISP Brain).
Kickoff with your team: goals, flows and agreed customizations.
Cloning of the master bot and adaptation to your operation and internal protocols.
Activation and configuration of APIs in ISP Brain (per its official tutorial).
Go-live and training: in approximately 7 days it's operating 24/7.
Get ready to scale your ISP
Integrate AsisteClick with ISP Brain and start transforming your customer service in just one week.