From spreadsheets and missed calls to a business that runs itself
When Mariana Barreto Prieto took over running New Leaf Cleaning Services in Saskatoon, she inherited much more than a customer book. She inherited a disorganized operation where customer inquiries were scattered across personal WhatsApp accounts, schedule conflicts were the norm and business opportunities were slipping through her fingers daily.
New Leaf serves a diverse client portfolio: from homes and corporate offices to movie theaters, theatres and one of its strongest verticals: post-construction deep cleaning for Canada's growing real estate market. The construction sector in Saskatchewan, driven by a nationwide housing deficit, creates constant demand for professional cleaning after new builds are completed. But handling that demand manually had become impossible.
"There was no centralized system," Mariana recalls. "We managed everything through personal WhatsApp messages. Schedules overlapped, customers were left without a response and we were losing business simply because no one saw the message in time. The operation was completely manual and unsustainable."
"We were losing customers not because of the quality of our work, but because we couldn't respond fast enough. A construction company would send us a request and by the time we saw it, they had already hired another firm."
Mariana Barreto Prieto
Manager of New Leaf Cleaning Services
Meet the AI agent that never loses a customer
Mariana knew the business needed much more than a simple chatbot: it needed an intelligent assistant capable of handling the entire customer journey, from the first inquiry to the confirmed booking. That's when New Leaf partnered with AsisteClick to roll out an AI Agent powered by GPT on WhatsApp and on its website.
The AI agent was specifically designed for the cleaning industry workflow. When a potential customer gets in touch, the agent immediately starts a natural, consultative conversation: it asks about the type of space (residential, commercial or post-construction), the square footage or number of rooms, the type of cleaning required (regular, deep or specialized), and whether the property is occupied. Based on those data points, it generates an accurate real-time quote and guides the customer step-by-step all the way to booking confirmation.
"The bot does absolutely everything," says Mariana. "From answering general questions about our services, to collecting all the data for a quote, calculating the price and confirming the appointment. It does it all without any human intervention. I just log in once a day to check what got scheduled."
Rollout was fast and frictionless. The AsisteClick team configured the agent to align with New Leaf's pricing structure, service categories and business hours, and deployed it on both WhatsApp and the company's web chat, creating a seamless omnichannel experience for customers reaching out from any device.
"The rollout process was incredibly smooth. AsisteClick understood our business model right away and built an agent that really reflects how we work. It's like having a full-time receptionist who never sleeps and never makes mistakes."
Mariana Barreto Prieto
Manager of New Leaf Cleaning Services
Word of mouth, powered by AI
Perhaps the most compelling proof of AsisteClick's impact has been its role in driving organic business growth. New Leaf's biggest customer—Oxford Construction, a major home builder in Saskatchewan—was so impressed with the booking experience through the AI agent that they started sharing New Leaf's WhatsApp link directly with other construction companies.
The result? Two new customers from the construction sector acquired entirely through the bot, without a single sales call or a cold email. The referred companies contacted New Leaf on WhatsApp, the AI agent handled their inquiries and quotes automatically, and both became recurring clients.
"Those are customers we would have completely lost in the old days," Mariana explains. "The message would have come in while we were cleaning a three-bedroom house, and by the time we checked the phone, the opportunity was already gone. Now, the bot replies instantly, quotes the job and schedules it, before we even find out."
This referral-driven growth model—powered by the AI agent's constant availability and professional consistency—has positioned New Leaf to expand beyond Saskatoon. Mariana has already put together a database of more than 300 cleaning companies across Canada as potential partners and leads, with plans to leverage AsisteClick's automation to scale the business across the prairie provinces and beyond.
"AsisteClick didn't just help us keep our existing customers, it helped us grow. The bot is like a 24/7 sales team that never takes a break. When someone passes our link to an acquaintance, they get an instant, professional response. That's how you build trust at scale."
Mariana Barreto Prieto
Manager of New Leaf Cleaning Services
Smart quoting that converts
One of the highest-impact features of New Leaf's AI agent is its ability to generate accurate, transparent real-time quotes. The bot follows a structured consultative flow: it asks about property type, square footage, number of rooms, cleaning type and special requirements, then applies New Leaf's pricing rules to produce a detailed quote on the spot.
This eliminates the back-and-forth that typically slows down the sales cycle in service businesses. Customers get their quote within the same conversation, with a clear cost breakdown, and can confirm their booking immediately. The reduced friction directly improved New Leaf's conversion rate from inquiry to confirmed service.
Building what's next: from automation to full integration
With the customer-facing side of the business running practically on autopilot, Mariana is already planning the next phase of her digital transformation with AsisteClick. The roadmap includes integrating the AI agent with QuickBooks—New Leaf's accounting and invoicing platform—to automate the entire cycle from booking to billing.
The vision is clear: once a cleaning job is completed, the system will automatically generate an invoice, send it to the customer via WhatsApp and log hours for payroll processing. Mariana is also exploring a second internal bot to manage employee time tracking and workforce planning, further reducing manual load and bringing the business closer to a fully autonomous operating model.
"I 100% recommend AsisteClick. The tool takes care of everything so you can focus on what really matters: delivering great service. We started with a bot for our customers and we're now planning a second one for internal operations. Once you see what's possible, you want to automate everything."
— Mariana Barreto Prieto, Manager of New Leaf Cleaning Services
Cleaner spaces, smarter operations, happier customers
New Leaf Cleaning Services' journey with AsisteClick shows what's possible when a small business embraces conversational AI—not as a cost-cutting measure, but as a growth engine. By automating customer interactions, eliminating schedule conflicts and creating a flawless booking experience, New Leaf went from a locally run, hand-managed operation to a professionally managed, scalable business, ready to expand across Canada.
For Mariana, the impact goes beyond the metrics. It's about getting her time back, growing her business with confidence and delivering the kind of instant, professional service that turns new customers into loyal long-term clients—and into enthusiastic advocates who spread the word.
