How an ecommerce chatbot on WhatsApp sells, serves and retains. Catalog, payments, shipping, returns and Tiendanube integration. 2026 LATAM guide with AI.
CTWA converts up to 3X more than a landing page, but only if you capture the ctwa_clid, respond in under 30 seconds and close the funnel within the 72-hour window Meta opens after the click.
Email recovers 4-6%. WhatsApp with AI reaches 22-28%. Real Meta-approved templates, the 4 LATAM anti-patterns and the concrete hybrid architecture for Tiendanube, Shopify or custom store.